Epwin Window Systems has achieved finalist status in two categories at the prestigious G23 Awards. Its Connect digital platform has been nominated for Best Business Initiative of the Year and for Customer Care Initiative of the Year, indicating the platform’s ambitious scope and the exciting opportunities it delivers.
Gerald Allen, Head of Marketing at Epwin Window Systems, said: “We are delighted to be recognised in two categories at the G Awards this year. As a business, our unwavering commitment to driving innovation within the industry is exemplified by our Connect platform.”
Connect was developed as a digital platform aimed at elevating customer support across all business touchpoints. It empowers users to conveniently access and download resources from various devices including desktops, mobiles, iPads and tablets. Through continued investment, the intelligently designed platform has continued to evolve into the industry’s most comprehensive customer resource hub.
With over 1,000 registered users, over 2000 direct downloads per month and an extensive library of 1,700 downloadable assets, the site continues to deliver added value benefits to fabricators and installers. Notably, Connect demonstrated its exceptional advantage during the recent updates to the Building Regulations last year, offering a wide range of practical guidance and hosting live stream Q&A sessions to assist customers in navigating the complexities of the new legislation.
Epwin Window Systems has consistently demonstrated its excellence in the industry, securing multiple G Awards in recent years. Its continued commitment to innovation and product excellence has resulted in a remarkable track record of success.
Gerald concluded: “The G Awards are dedicated to rewarding innovation and business excellence across the industry. As a company dedicated to pushing boundaries and setting industry standards, we are looking forward to celebrating with all the other finalists at the ceremony.”
The G23 Awards ceremony takes place on Friday 24 November at the London Hilton on Park Lane.